Legal Infrastructure
for the Digital Economy

Yes. Any SaaS product that collects personal data — including email addresses, usage data, or payment information — is legally required to have a privacy policy under GDPR, CCPA, and the laws of most other jurisdictions. Operating without one creates regulatory exposure and violates most app store and payment processor requirements.

A Terms of Service governs the legal relationship between your platform and its users — protecting your IP, limiting liability, and giving you the right to enforce your platform rules. A Privacy Policy addresses how you collect, use, store, and share personal data. Both are legally required for any commercial platform and serve entirely different legal functions.

Yes. GDPR applies to any business that processes personal data of EU residents, regardless of where the business is located. A US-based SaaS company with users in Germany, France, or any EU member state must comply with GDPR in full — including a compliant privacy policy, documented lawful basis for processing, data subject rights procedures, and DPAs with all processors.

A SaaS agreement for enterprise clients must include: a subscription license grant, payment terms, a Service Level Agreement with uptime commitments and credit remedies, a GDPR-compliant Data Processing Agreement, IP ownership clauses including AI training restrictions, limitation of liability, indemnification, termination rights, and governing law. Enterprise buyers will not sign clickwrap Terms of Service for significant commercial relationships.

The EU AI Act applies from August 2, 2026 to any provider placing an AI system on the EU market — regardless of where the provider is based. If your SaaS product includes AI-powered features such as recommendation engines, automated decision-making, chatbots, or generative AI serving EU users, the Act applies. Your obligations depend on how your system is risk-classified under the Act's four-tier framework.